This summer, Brighton Hospitality Workers (BHW) took on one of the most uncompromising bosses we have faced. The owner (who shall henceforth be referred to as ‘V’) of a well-known local café had hired a worker with an agreement to pay her £6ph but when it came to payday, he only coughed up what amounted to £5ph and refused to pay her holiday pay. After V refused to pay her the remainder, the worker approached BHW, who agreed to support her in getting back her owed wages.
During the initial meeting with V, BHW delivered a letter outlining reasons for the conflict and the demands of the worker. The worker herself was too scared to face V. V was verbally and physically abusive, and refused to accept the letter (we left it on the premises anyway).